Joyous Puppies ZA: Puppy Shipping & Transport Policy
At Joyous Puppies , we prioritize the safe and comfortable transportation of your beloved puppy to their new home. Below are the details of our shipping process, fees, and pickup instructions.
1. Our Shipping Services
We specialize in domestic shipping within South Africa and offer guidance for international inquiries. Rest assured, your puppy’s health and safety are our top priorities.
- Domestic Shipping: Available nationwide.
- International Shipping: Contact us for tailored arrangements.
2. What’s Included in the Shipping Fee
A shipping fee (location-dependent) is added to the puppy’s price. This covers:
- Airfare for your puppy.
- Veterinary health certificates required for air travel.
- An airline-approved pet carrier with attachable food/water dishes.
Note: The date listed under your puppy’s photo is the earliest available shipping date.
3. Safety & Comfort During Travel
Pre-Departure Preparation
- We handle all travel arrangements, including health checks and crate acclimation.
- Puppies receive special care at the airport before boarding.
In-Flight Conditions
- Puppies travel in a pressurized, temperature-controlled cargo area.
- Sedation is prohibited (per airline regulations), but our cozy carriers include soft bedding to keep pups calm and snoozing.
Contingency Plans
- Delays requiring kennel pick-up/drop-off? We cover additional costs.
- International clients may incur customs fees at pickup.
4. Picking Up Your Puppy at the Airport
Follow these steps for a smooth pickup:
- Call First: Contact us using the provided phone number before heading to the airport.
- Visit Baggage Claim: Go to the customer service counter in the baggage claim area.
- Bring:
- Photo ID (required for verification).
- Food/water (depending on travel time).
- A camera (for surprise arrivals!).
5. Questions or Special Requests?
Contact Joyous Puppies ZA:
- Email: info@joyouspuppiesza.com
Thank you for trusting Yvonnels Kennel with your puppy’s journey!